Monitoring in the health sector
Challenges of the healthcare industry
Omnichannel orchestrates the interactions between actors in the Health Sector. Patients, users, providers, health authorities and others need to interact and omnichannel platforms must solve it.
It is necessary to optimize processes, generate savings and improve the user experience incrementally and in all channels.
The traceability and regulatory compliance management requirements impact and stress the core of the business.
Telemedicine offers a solution to confinement problems and high demand for services, but requires support information, such as medical records, access to imaging and others.
Artificial intelligence offers benefits to understand and manage the behaviors and needs of users and patients.
The commercial and marketing areas require feedback from users and patients, to manage action plans.
The pace of change is accelerating, requiring investment and strategic partners.
Operational continuity is increasingly critical.
Value added VZOR
Technological Infrastructure Monitoring
VZOR Suite 360, has the ability to integrate monitoring with IOT, Networking, security, servers, Cameras, Sensors and other devices.
Advanced monitoring of business processes and services
VZOR Suite 360 va más allá del monitoreo 2.0 tradicional y se enfoca en los resultados comerciales brindando visibilidad transversal.
User experience monitoring
VZOR Suite 360 basado en navegación sintética es capaz de monitorear todas sus aplicaciones de Android, aplicaciones web y aplicaciones heredadas.
Automation in the capture of indicators (KPI)
Thanks to the different integration mechanisms that we offer, we can centralize the indicators that the client requires.
Integration layer monitoring
VZOR Suite 360, based on advanced integration mechanisms, is capable of monitoring the functionality and availability of both WebService and TCP Sockets.
Report automation
VZOR Suite 360 ofrece la posibilidad de automatizar tanto la generación como la distribución de informes operativos, atractivos y estratégicos.
Intelligent automated escalation and alert system
VZOR Suite 360 notifica a sus grupos de resolución por correo electrónico, llamada telefónica, SMS, Telegram, Microsoft Teams y WhatsApp.
We are the most flexible and scalable solution
VZOR Suite 360 es la solución más flexible y escalable del mercado a un menor costo de operación (TCO).
Intelligent and predictive system
VZOR Suite 360 se basa en un modelo analítico avanzado fabricado con Deep Learning, que permite a la solución comprender el comportamiento de las métricas, generar intervalos de confianza y predecir incidencias en la próxima hora de operación de un servicio.
Consulting services and continuous support
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