We are experts in IT and 360º monitoring of the different technological platforms that our clients operate and support.
CHALLENGES OF THE HEALTH INDUSTRY
Omnichannel orchestrates the interactions between actors in the Health Sector. Patients, users, providers, health authorities and others need to interact and omnichannel platforms must solve it.
It is necessary to optimize processes, generate savings and improve the user experience incrementally and in all channels.
The traceability and regulatory compliance management requirements impact and stress the core of the business.
Telemedicine offers a solution to confinement problems and high demand for services, but requires support information, such as medical records, access to imaging and others.
Artificial intelligence offers benefits to understand and manage the behaviors and needs of users and patients.
The commercial and marketing areas require feedback from users and patients, to manage action plans.
The pace of change is accelerating, requiring investment and strategic partners.
Operational continuity is increasingly critical.
VALUE ADDED VZOR
Technological Infrastructure Monitoring
VZOR Suite 360, has the ability to integrate monitoring with IOT, Networking, security, servers, Cameras, Sensors and other devices.
User experience monitoring
VZOR Suite 360 based on synthetic navigation is capable of monitoring all your Android applications, web applications and legacy applications.
Integration layer monitoring
VZOR Suite 360, based on advanced integration mechanisms, is capable of monitoring the functionality and availability of both WebService and TCP Sockets.
Automation in the capture of indicators (KPI)
Thanks to the different integration mechanisms that we offer, we can centralize the indicators that the client requires.
Advanced monitoring of business processes and services
VZOR Suite 360 goes beyond traditional 2.0 monitoring and focuses on business results giving transversal visibility.
VZOR Suite 360 offers the possibility of automating both the generation and distribution of operational, attractive and strategic reports.
Intelligent automated escalation and alert system
VZOR Suite 360 notifies your resolution groups via email, phone call, SMS, Telegram, Microsoft Teams and WhatsApp.
We are the most flexible and scalable solution
VZOR Suite 360 is the most flexible and scalable solution on the market at a lower cost of operation (TCO).
Intelligent and predictive system
VZOR Suite 360 is based on an advanced analytical model manufactured with Deep Learning, which allows the solution to understand the behavior of the metrics, generating confidence intervals and predicting incidents in the next hour of operation on a service.
Consulting services and continuous support
At VZOR we know how complex it is to administer a monitoring service and therefore we accompany our clients in the management and operation of these services.